Salvia Kornati with headquarters on Kornati (Island Kornat 75, Croatia) is running the site www.salvia.bio.
If you as a user do not agree with them and do not accept them, please do not use this website.
Parts of this page that talk about problems, diseases, and conditions do not contain complete medical information and are made up as a supplement to, not a substitute for medical advice. No patient should use the information contained on this website for diagnosing or treating a health problem or disease without consultation with a qualified medical staff or doctor. The same goes for advice you get through the contact form, e-mail or phone, and you use our products at your own risk.
Pictures and other materials on our site may not be copied, except when used for non-commercial use or personal needs. In that case you need to make proper attribution and name us as source of material. In other cases only with the express permission of the site owner or authorized by Salvia Kornati.
Terms of purchase
The buyer is a physical or a legal person that orders the product via the website salvia.bio, phone and e-mail. Buyer is every person that orders at least one product and fills the requested data and pay the ordered product.
Seller is Salvia d.o.o with its headquarters located at: Island Kornat 75, 22243 Kornati, OIB: 28621363169, RBA HR9224840081106482446 and PBZ IBAN: HR4523400091110706067 and performs service sales through the website salvia.bio.
The product is considered to be ordered when the customer passes the entire process orders or before purchasing products via telephone.
Payment of ordered products can be done via PayPal only.
At the time the order is received through our website, the seller will electronically in the form of an e-mail inform the customer that the order has been received and that the product is ordered.
Ordered products are sent after receipt of payment via PayPal service is obtained.
Delivery of products within the EU is carried out by the most favorable option depending on the location of the buyer (GLS, Croatian Post and Overseas).
Delivery time for the EU is within 2-7 working days after receiving the order.
Returns and refunds
The buyer is entitled to a legitimate complaint and the return of goods in the following cases:
• Delivery of goods not ordered
• Delivery of goods that have an error or damage that is not result of the transport
In the case of a request for the return of goods for justified reasons, we kindly ask the customer to as soon as possible report at [email protected] so we could correct the mistake and provide with the best solution.
If the package is visibly damaged and you reasonably suspect that the products are damaged during transport, please refuse to accept such an item and contact us at [email protected] We will send you a replacement package.
The buyer is entitled to a refund if not satisfied with the product within 60 days from the date of order. Below you can read the conditions of return.
We place exceptional care about the satisfaction of each of our customers and that’s why we created a 100% guarantee. Try our product within 60 days – with no risk!
If you are not satisfied with the product – return it within 60 days – we will pay in your account 100% of the price of the product!
What is return procedure?
Please fill out a short survey. Then contact us at the email [email protected] to get information about the address on which to send us the rest of the product. Once you receive your package we will process your request and on your account pay in the price of the product.
Why should I return the product? – Return of the product is necessary in order to have proof of return so we could payin the promised amount of money to your account.
Note: then you lose the right to order our products again.
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